Terms and Conditions
Thank you for visiting our website. Please read these Terms and Conditions carefully before using the website or making a purchase. Using this website implies acceptance of these terms, which constitute a legally binding contract between you ("User") and the website operator – Rainaway.
1. GENERAL INFORMATION
1.1. This website is operated by Expres Colet SRL, based in Romania, Iași. By placing an order, you enter into a contractual relationship with us.
1.2. Ordered products are shipped from one of our logistics centers. For return details, please review our return policy.
1.3. Website Usage Terms:
- You must be of legal age to enter into a remote sales contract.
- The website is intended for personal, non-commercial use.
2. PRODUCTS
2.1. All products sold on the website are referred to as "Products" and are intended for personal use.
2.2. Products are not suitable for children and must not be used for industrial or commercial purposes.
3. PRICES, PAYMENTS, AND TAXES
3.1. The final price, including applicable taxes, will be displayed at checkout.
3.2. Prices may change. Discounts may be offered periodically.
4. DELIVERY
4.1. Orders are processed within 1-2 business days and delivered within 2-7 days.
4.2. Delays may occur due to factors beyond our control, such as customs or natural events.
5. RETURNS AND REFUNDS
5.1. You may return products within 30 days of delivery.
5.2. Contact our support team to receive a return code and the correct return address.
5.3. Returned products must be unused and in their original packaging.
6. WARRANTY
6.1. If you wish to return a defective product, contact us at info@rainawaywipers.com and provide photos of the defect along with your order details.
7. PERSONAL DATA
7.1. We take all necessary measures to protect your personal data from loss, misuse, unauthorized access, disclosure, alteration, or improper destruction.
7.2. The provider guarantees that all personal data is collected and processed in accordance with applicable laws. See our Privacy Policy for more details.
7.3. We may contact you by phone or email to confirm order details or if there are technical issues with your order.
8. CODE OF CONDUCT
8.1. Products are strictly for personal use. You agree not to use the website or our products for illegal or commercial purposes without our consent.
9. DISCLAIMER
9.1. Products are sold "as is" without explicit or implied warranties.
9.2. We are not liable for delivery delays or errors beyond our control.
10. LIABILITY LIMITATION
10.1. We are not liable for indirect or incidental damages resulting from the use of the website or our products.
11. APPLICABLE LAW AND DISPUTES
11.1. These terms are governed by EU consumer protection laws.
12. INTELLECTUAL PROPERTY
12.1. All intellectual property rights displayed or provided on the website are legally protected.
12.2. The content and materials on this website may not be copied, redistributed, or used for commercial purposes without explicit written permission.
13. PROMOTIONAL CONDITIONS
13.1. After confirming an order, customers may have the opportunity to add additional products at a discount.
13.2. This offer is valid for 15 minutes after accessing the thank-you page.
13.3. After 15 minutes, the opportunity to add discounted products expires.
